Bharat Bill Payment System (BBPS)

The Reserve Bank of India (RBI) has designed the Bharat Bill Payment System (BBPS), which is managed by the National Payments Corporation of India (NPCI). Customers of Mahindra Finance can pay their loan EMIs with ease using BBPS through mobile banking app, UPI app, and mobile wallets. BBPS is a safe and secure payment system that can be found on multiple payment apps like Paytm, Google Pay, PhonePe, BHIM etc.

Features & Benefits

Introducing Bharat Bill Pay


How To Make Payment Through Bharat Bill Pay

This functionality is available across 300 third-party applications and customers can make the payment through these applications like Paytm, Google Pay, PhonePe, etc, and various other banking applications

BBPS facilitates multiple payment modes through which consumers can make a bill payment. The different payment modes in BBPS are Cards (Credit, Debit & Prepaid), IMPS, UPI, AEPS, Internet Banking & UPI, Wallets etc.

Step 1

Customer can pay from any 3rd party app like Gpay, PhonePe or Paytm

Step 2

Customer will select Loan Repayment option after which they will select “Mahindra and Mahindra Financial Services Limited” as lender

Step 3

Customers will enter the Loan Account no. and registered Mobile Number or Vehicle Number and edit/confirm EMI amount and proceed with the payment. After successful payment, the customer receives a transaction confirmation message.

Frequently asked questions

BBPS facilitates a plethora of payment modes through which users can make a bill payment. The payment modes options at BBPS are Debit Cards, IMPS, UPI, Internet Banking & Wallets

The user would get instant confirmation and receipt once the transaction is completed successfully, An SMS would also be triggered by the bank/non-bank

A user will get successful transaction status and BBPS bill receipt in electronic/email/SMS/Print form.

Payment confirmation shall be received on registered mobile / e-mail (As provided while making bill payment) upon successful completion of the transaction instantaneously.

The amount will be returned to the customer through the same payment mode within 2-3 working days.

BBPS services are available 24 hours of the day, all days of the week, throughout the year includes all public holidays

A customer can raise a complaint directly from any bank application/ BBPS Website. There could be two types of complaints;

  • Transaction-based complaint: This type of complaint is raised by a customer either for a successful or pending / failed transaction. The customer can initiate a complaint either at an agent outlet/bank channel or the BBPS website. Mobile No. or Transaction ID will be used as a unique reference number for raising complaints.
  • Service-based complaint: This type of complaint is raised by a customer for non-transactional issues Transaction based complaints will undergo validation at biller levels

A status will be assigned to each complaint, below are the various steps and their description.

Step 1: Enter Complaint ID, Mobile No. or Date range

Step 2: View details and status Complaint Status: Logged, Assigned, Pending with BBPOU, Resolved, Re-assigned, Escalated

Important Payment Do's and Don'ts


  • Download the official ‘Mahindra Finance’ App from Play Store/App Store

  • Always pay your EMIs through the mentioned Digital/Physical payment modes

  • Ensure that you get a receipt/e-receipt post making your EMI payment

  • Connect with us on our Toll Free Number – 1800-233-1234 in case if you need any clarification


  • Do not download the App by clicking on a link sent by any individual or unknown entity to you

  • Make payment only to Mahindra Finance account and not to any individual/employee account

  • Do not share your personal details like Pan Card Number, Aadhar Number, KYC/Loan details with anyone other than Company’s authorised personnel

Get in Touch

Mahindra & Mahindra Financial Services Limited
4th Floor, Mahindra Towers,
Dr. G.M. Bhosale Marg,
P.K. Kurne Chowk, Worli,
Mumbai 400 018.

emailEmail: [email protected]

callToll free number: 1800 233 1234 (Mon–Sun, 8am to 10pm)

(Except National Holidays)

whatsappWhatsApp number: 7066331234

Click here to locate the nearest Mahindra Finance branch around you

Calculate Your EMI

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Loan Amount
Tenure In Months
Rate of Interest %
Principal: 75 %
Interest Payable: 25 %

For illustration purpose only

Total Amount Payable