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Investor Information

Registered office

Gateway Building, Apollo Bunder, Mumbai 400 001.

Tel: +91 22 22895500; Fax: +91 22 22875485

Website: www.mahindrafinance.com

Key officials

Dr. Anish Shah

Non-Executive Chairman

Mr. Vivek Karve

Chief Financial Officer of the Company and Group Financial Services Sector

Mr. Ramesh Iyer

Vice-Chairman & Managing Director

Ms. Brijbala Batwal

Company Secretary

Industry

Financial Services

Listings

BSE, NSE

BSE code & NSE code

BSE : 532720 | NSE code : M&MFIN

ISIN

INE774D01024

Key Managerial Personnel for determining Materiality as required under Regulation 30(5) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015

Name of the Key Managerial Personnel and their Designation Email ID Contact No.

Mr. Ramesh Iyer

Vice-Chairman & Managing Director

iyer.ramesh@mahindra.com

+91 22 6652 6001/6003

Mr. Raul Rebello

Executive Director and MD & CEO- Designate

rebello.raul@mahindra.com

+91 22 6652 6057

Mr. Vivek Karve

Chief Financial Officer of the Company and Group Financial Services Sector

karve.vivek@mahindra.com

+91 22 6652 6002

Ms. Brijbala Batwal

Company Secretary & Compliance Officer

Batwal.brijbala@mahindra.com

+91 22 6652 6035

Contact Information

Reach them here

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Mr. Vivek Karve

Chief Financial Officer of the Company and Group Financial Services Sector

Telephones +91 22 6652 6002

E-mail: karve.vivek@mahindra.com

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Ms. Brijbala Batwal

Company Secretary

Telephones +91 22 6652 6035

E-mail: Batwal.brijbala@mahindra.com

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Worli

4th Floor, Mahindra Towers,
Dr. G.M. Bhosale Marg,
P.K. Kurne Chowk, Worli, Mumbai,
Maharashtra- 400 018, India.

Grievance Redressal for Shareholders and Debenture holders

Telephones 022- 6652 6000

E-mail: investorhelpline_mmfsl@mahindra.com

Corporate & Registered Office

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Mahindra & Mahindra Financial Services Limited

4th Floor, Mahindra Towers, Dr. G.M. Bhosale Marg,
P.K. Kurne Chowk, Worli, Mumbai,
Maharashtra – 400 018, India.

Telephones 022- 6652 6000

E-mail: investorhelpline_mmfsl@mahindra.com

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Mahindra & Mahindra Financial Services Limited

Gateway Building, Apollo Bunder,
Mumbai, Maharashtra – 400 001, India.

Telephones 022- 6652 6000

E-mail: investorhelpline_mmfsl@mahindra.com

Registrar and Transfer Agents

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KFIN Technologies Limited

Selenium Tower B, Plot 31 & 32,
Financial District,
Nanakramguda,
Serilingampally Mandal,
Hyderabad – 500 032, Telangana.

Telephones + 1- 800-309-4001

E-mail: einward.ris@kfintech.com

FAX: + 91-040-2300 11 53

Website: https://www.kfintech.com

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Annexe

KFin Tech Mumbai Address:
24 B, Raja Bahadur Mansion,
Ground Floor, Ambalal Doshi Marg,
Behind BSE, Fort, Mumbai – 400 023.

Telephones +91 22 66235454

FAX: +91 22 66331135

WhatsApp: (91) 910 009 4099

KPRISM (Mobile Application): https://kprism.kfintech.com/

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Scan the QR Code for RTA Services

QR-Code

Depositories

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National Securities Depository Limited

Trade World, 4th Floor,
Kamala Mills Compound,
Senapati Bapat Marg, Lower Parel
Mumbai 400 013.

Telephones 022-2499 4200

E-mail: info@nsdl.co.in

FAX: 022-2497 6351

Website: https://www.nsdl.co.in

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Central Depository Services (India) Limited

Marathon Futurex, A-Wing,
25th floor, NM Joshi Marg, Lower Parel,
Mumbai-400013

Telephones 022-2305 8640//8624/8639/8642/8663

FAX: 022-2272 3199

Website: https://www.cdslindia.com

Email: helpdesk@cdslindia.com

MMFSL Policies

Interest Rate & Gradation of Risk

Fair Practice Code

Policy on claiming of unclaimed amounts by NCS holders

Gift Entertainment Policy

Grievance Redressal Policy

Policy on Appointment of Directors and Senior Management and Succession Planning

Related Party Transaction Policy

Policy for Disclosure of Materiality of Events and information of Disclosures

Remuneration Policy for Key Managerial Personnel, Senior Management and other Employees

POSH Policy

Shareholders Notices and Voting Results

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Voting Results of Postal Ballot – Alteration to the Memorandum of Association (“MOA”) of the Company

Mahindra & Mahindra Financial Services Limited : Postal Ballot Notice – 14 December 2023

Familiarisation Program

Familiarisation Programmes for Independent Directors F.Y. 2022-23

Letters to Security Holders

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Online processing of Investor Service Requests & Complaints by RTA

SEBI Circular – Extension of Timeline for choice of Nomination for demat accounts – 30th June 2024

SEBI Circular – Simplified Norms – Doing away with Freezing of Folios

Important Notice for holders of physical securities of MMFSL

SEBI Circular – Extension of Timeline for completion of KYC norms

Request for Disclosure of Agreements binding MMFSL under SEBI Listing Regulations

Online Resolution of Disputes

Form ISR-1 – Investor Service Request

Dividend History

Unclaimed & Unpaid Dividends

Details of Unpaid Dividends u/s. 124(2)

Nodal Officer

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Ms. Brijbala Batwal

Company Secretary

Telephones +91 22 6652 6035

E-mail: Batwal.brijbala@mahindra.com

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Mr. Niranjan Karde

Senior Manager – Secretarial

E-mail: KARDE.NIRANJAN@Mahindra.com

TDS On Dividend Information

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TDS Certificate for Dividend of the Financial Year 2022-23

Self-declaration form

Self-declaration form 2

Form 15H

Form 15G

Statement of Unclaimed Dividend to be transferred to IEPF

Please check your unclaimed Dividend, if any, in the below tab and contact the Company’s RTA at einward.ris@kfintech.com to claim the same and avoid any transfer to IEPF.

Details of Equity Shares Liable for transfer to IEPF Authority

Miscellaneous

Unclaimed Amounts

Pursuant to the applicable provisions of the Companies Act, 2013 and the provisions of Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 (“the Rules”) notified by the Ministry of Corporate Affairs effective from 7th September, 2016, all unpaid dividend accounts, matured deposits, matured debentures, interest accrued on matured deposits and debentures, application money received for allotment of securities and due for refund, which remain unpaid and unclaimed by the security holders for a period of seven years or more from the Company, as applicable, are required to be transferred by the Company to the Investor Education and Protection Fund (“IEPF”) established by the Central Government. The Rules, inter alia, contain provisions for transfer of all shares in respect of which dividend has not been paid or claimed by the shareholders for seven consecutive years or more in the name of IEPF Demat Account.

Please note that you may claim the shares under provision to sub-section (6) of Section 124 or apply for refund, under Clause (a) of sub-section (3) of Section 125 or under proviso to sub-section (3) of Section 125, as the case may be, to the Authority by making an online application in Form IEPF-5 available on the website www.iepf.gov.in. Upon submission, Form IEPF-5 shall be transmitted online to the Nodal Officer of the Company for verification of claim. You are requested to please send physical copy of Form IEPF-5 along with physical Share Certificate(s), Indemnity Bond, Advance Receipt and any requisite document(s) enumerated in the said Form IEPF-5 duly signed by you (as per registered specimen signature) to the Nodal Officer of the Company or to KFin Technologies Private Limited, Registrar and Transfer Agents of the Company.

As per Section 124 of the Companies Act, 2013, all shares in respect of which dividend has not been paid or claimed for seven consecutive years or more shall be transferred by the Company in the name of IEPF. Further, the shareholders whose amounts and shares would be transferred to IEPF as above, would be entitled to get refund of the dividend and claim the transfer of shares from IEPF after complying with the prescribed procedure under the Companies Act, 2013.

Accordingly, detailed information is provided for the benefit of investors.

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MAHINDRA & MAHINDRA FINANCIAL SERVICES LIMITED

“IMPORTANT: You must read and agree with the terms and conditions of the following disclaimer before continuing.”

The following disclaimer applies to the offering documents of Mahindra & Mahindra Financial Services Limited (the “Company”, and such documents, the “Documents” and each, a “Document”) hosted on this website in connection with the Company’s issue of equity shares on a rights basis (the “Issue” and the “Equity Shares”, respectively). The Documents have been made available on this website in electronic form solely to comply with the provisions of the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018, as amended and SEBI Circular No. SEBI/HO/CFD/DIL2/CIR/P/2020/78 dated May 6, 2020. You are advised to read this disclaimer carefully before reading, accessing or making any other use of the Documents. By accessing the Documents, you agree to follow the following terms and conditions, including any modifications to them from time to time.

The contents of the Documents are for your information only. No part of the contents herein shall be copied or duplicated in any form by any means or redistributed. Neither the Company, nor any of its representatives or agents are soliciting any action based on any of the information contained on this website, including the Documents, and such information should not be construed as an offer, or invitation or offer to sell or the solicitation of any offer to buy or subscribe for or purchase any security. Neither the Company, nor any of its representatives or agents represents that the contents of the Documents are accurate or complete. The information contained in the Documents may not be updated since its original publication date and may not reflect the latest updates.

Please note that because of restrictions imposed by applicable law or regulation on soliciting securities business in various jurisdictions, subscription to the Issue will not be permitted to residents of certain jurisdictions. The information contained in this portion of our website and the Documents are not intended to be, and should not be, viewed by any person in the United States (unless such person is a U.S. QIB, as defined below) or in any other jurisdiction outside India where the offer and sale of the securities is not permitted under the laws of such jurisdictions. The Documents are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where (a) distribution or use of such information would not be permissible under or in violation of any applicable law or regulation; or (b) the Company would by virtue of such distribution become subject to new or additional registration requirements.

The information on this website and the Documents are directed solely to eligible equity shareholders of the Company as on the Record Date, i.e.,July 23, 2020, and who (i) hold an Indian address, (ii) are U.S. QIBs in the United States or (iii) are foreign corporate or institutional shareholders located in a jurisdiction other than India and the United States where the offer and sale of the securities may be permitted under the laws of such jurisdictions. This website and the Documents should not be reproduced, transmitted or distributed to any other person. By accessing such information, you are hereby deemed to represent that you (i) hold an Indian address, or (ii) are a U.S. QIB in the United States, or (iii) are a foreign corporate or institutional shareholder located in a jurisdiction other than India and the United States where the offer and sale of the securities is permitted under the laws of such jurisdictions.

The Rights Entitlements (the “Rights Entitlements”) and the Equity Shares have not been and will not be registered under the United States Securities Act of 1933, as amended (the “US Securities Act”), or any U.S. state securities laws and may not be offered, sold, resold or otherwise transferred within the United States or the territories or possessions thereof (the “United States” or “U.S.”), except in a transaction exempt from the registration requirements of the US Securities Act. The Rights Entitlements and the Equity Shares are being offered and sold (i) in offshore transactions outside the United States in compliance with Regulation S under the US Securities Act to existing shareholders located in jurisdictions where such offer and sale of the Equity Shares is permitted under applicable law and (ii) in the United States only to “qualified institutional buyers” (as defined in Rule 144A under the US Securities Act, “U.S. QIBs”) pursuant to Section 4(a)(2) of the US Securities Act.

The Documents do not constitute, and may not be used in connection with, an offer or solicitation in any place where offers or solicitations are not permitted by law. If you have gained access to this website and the Documents contrary to any of the restrictions herein, you are not authorized and will not be able to purchase any of the securities described in the Documents.

Any potential investor should note that investment in the Equity Shares involves a high degree of risk. For details, potential investors should refer to the Letter of Offer (together with the International Wrap for investors outside of India) issued by the Company in connection with the Issue, including the section titled “Risk Factors”.

Neither the Company, nor any of its representatives or agents accept any liability whatsoever, direct or indirect, that may arise from the use of the information contained on this website or the Documents. Nothing on this website or in the Documents constitutes a recommendation by the Company or its representatives or agents to subscribe to or buy or sell any securities.

The Company has taken all necessary steps to ensure that the contents of the Document as appearing on this website are identical to the Document filed with the relevant regulatory authorities in India. However, you are reminded that documents transmitted in electronic form may be altered or changed during the process of transmission and consequently neither the Company, nor any of its representatives or agents accept any liability or responsibility whatsoever in respect of alterations or changes which have taken place during the course of transmission of electronic data. None of the Company, its representatives or its agents will be responsible for any loss or damage that could result from interception and interpretation by any third parties of any information being made available to you through this website.

Neither the Company, nor any of its representatives or agents will be liable or have any responsibility of any kind for any loss or damage that you incur in the event of any failure or disruption of this website, or resulting from the act or omission of any other party involved in producing or hosting this website or the data contained therein available to you, or from any other cause relating to your access to, inability to access or use of the website or these materials.

 

IF YOU ARE NOT PERMITTED TO VIEW MATERIALS ON THIS WEBSITE OR ARE IN ANY DOUBT AS TO WHETHER YOU ARE PERMITTED TO VIEW THESE MATERIALS, PLEASE EXIT THIS WEBPAGE.

Please note that the Documents downloaded and used for subscription to the Issue in contravention of the above will be rejected with no recourse to the Company or its representatives or agents.

Please indicate which country you are accessing this document from:

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Scheme of Amalgamation of MBCSPL with the Company

Intimation of approval of Scheme of Amalgamation – BSE

Observation Letter – NSE

Observation Letter – BSE

SEBI Observation Letter

Complaints Report – NSE

Circulars

Website – Communication on DRM

FAQs

I have purchased MMFSL shares, how do I get them registered in my name and how long will it take?

You will have to send the share certificates and the Share Transfer Deed ( Please refer Form SH-4) duly filled in, executed after paying Stamp duty of Rs. 25 paise for every Rs. 100 or part thereof of the value of shares as per Notification No. SO 130(E), dated 28-01-2004 issued by the Ministry of Finance, Department of Revenue, New Delhi. Please note that copies of self attested pan cards and any document evidencing address proof ( either of ration card, passport, driving license etc.) of all the transferees as well as the transferor are mandatory for registration of transfers.

The shares, along with the Share Transfer Deed and copies of self attested pan cards along with the address proof will have to be sent to Karvy Fintech Private Limited at the following address:

Karvy Fintech Private Limited Unit : Mahindra & Mahindra Financial Services Limited

Karvy Selenium Tower B,
Plot 31-32, Gachibowli Financial District,
Nanakramguda,
Hyderabad – 500 032
Phone : + +91 040 6716 1518
Email : einward.ris@karvy.com

It takes 15 days to process the transfer. In case of rejection or any valid objection, intimation is sent to the shareholder within 15 days from the date of receipt of request for transfer. Once the shares are registered in your name, you will receive the original share certificates duly endorsed/transferred.

It is advisable to get your shares dematerialized through your Depository Participant. Electronic transactions do not attract any stamp duty, however each Depository Participant may levy a transaction charge. The rate should be confirmed with your depository participant beforehand. Please refer to the section pertaining to dematerialization of shares for more details.

I would like to gift some shares to my children/relatives. How do I get them registered in their names? Does this involve stamp duty?

The procedure for registration of shares gifted (held in physical form) is the same as the procedure for a normal transfer. The stamp duty payable for registration of gifted shares would be @ 25 paise for every 100 rupees or part thereof, of the market value of the shares prevailing as on the date of the document, if any, conveying the gift or the date of execution of the transfer deed, whichever is higher. In case the shares held in demat form are gifted, no stamp duty is payable, however there are certain transaction charges which are levied by the concerned Depository Participant.

Where should I send the shares for transfer? Can I hand them over at your Branch Office?

Registration of Share Transfer is carried out only at:
Karvy Fintech Private Limited Unit : Mahindra & Mahindra Financial Services Limited


Karvy Selenium Tower B,
Plot 31-32, Gachibowli Financial District,
Hyderabad – 500 032
Phone : + +91 040 6716 1518
Email : einward.ris@karvy.com

You will have to lodge the shares, either by personal delivery or through post/reputed courier. Since our Branch Offices do not handle share transfer processing, kindly do not hand over your shares at Branch offices or other offices of our Company.

Alternatively, you may lodge shares with our secretarial department at Mahindra & Mahindra Financial Services Limited, Mahindra Towers, P. K. Kurne Chowk, Worli, Mumbai 400 018.

What is the stamp duty on shares transfer? Where do I get these stamps?

The stamp duty applicable on share transfer is at 0.25% of the market value of the underlying shares on the date of execution of the transfer deed.

You can get the Transfer Deed franked with the requisite stamp fee by any bank where franking services are available.

How do I ensure that the Transfer Deed is complete before sending it to the Company?

When the Transfer Deed with the filled in transferor’s details comes to you, please ensure that the requisite details such as folio number, certificate number, and distinctive number, name of the holder, name and address of witnesses are filled in. Please also ensure that the Transfer Deed is signed by the transferor(s) (signatures of all holders in case of joint holding) and the witness and is accompanied by the self attested copies of PAN Card of both, the transferor and the transferee.

Please note that attestation of transferor’s signature by a Manager of a nationalized bank is necessary where the transferor holds a savings account, however there will be rejection for transfer on account of signature mismatch despite of attestation being done.

Please fill in all the columns of the transfer deed, sign as transferee at appropriate places and arrange for payment of stamp duty at 0.25% of the market value on the date of execution of the transfer deed. Please ensure that the transfer deed is duly filled in and executed as explained, to avoid any discrepancy/objection on lodgement.

I want to add another person as a joint-holder to my shareholding. What is the procedure that I should follow?

To add a joint-holder name to your shareholding, please execute a stamped transfer deed and submit the same to the Karvy for transfer. Please note that such additions amount to a change in ownership of shares and the transfer procedure explained above has to be followed.

I have purchased MMFSL shares long back but forgot to get them transferred in my favour. What is the procedure that I should follow now?

Please refer Answer 1.

Is submission of Permanent Account Number (PAN) mandatory for transfer/ transmission / transposition of shares in physical form?

SEBI has made it mandatory to furnish a copy of the PAN to the Company/ R&TA in the following cases, viz., (a) for securities market transactions and off-market transactions involving transfer of shares in physical form; (b) Deletion of name of the deceased holder(s), where the shares are held in the name of two or more shareholders; (c) Transmission of shares to legal heir(s), where deceased shareholder was the sole holder of the shares; and (d) Transposition of shares – where there is a change in the order of names in which physical shares are held jointly in the names of two or more shareholders.

What should transferee (purchaser) do in case transfer form is returned with objections?

Transferee (purchaser) needs to immediately proceed to get the errors/ discrepancies corrected. Transferee needs to contact the transferor (seller) either directly for rectification or replacement with good securities. After rectification or replacement of the securities, the same should be resubmitted for effecting transfer. In case the errors are non-rectifiable, purchaser has recourse to the seller to get back his money.

In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names?

The surviving shareholders are required to submit a request letter supported by a self attested copy of pan card of all surviving holders, an attested copy of the Death Certificate of the deceased shareholder and the relevant share certificates. It is advisable if the documents are accompanied by a duly executed Transmission Form.The form is available for download on the website.The request letter duly completed and signed by the survivors, as per the specimen signatures registered with Karvy so that the name of the deceased can be deleted from the Company’s records as well as from the certificates.

Attestation on the death certificate should be done by a First Class Magistrate, Gazetted Officer and the Notary Public under his official seal stating full name, address, and registration no. (in case of notary public).

The Company, on receipt of the said documents, will delete the name of deceased shareholder from its records and return the share certificates to the applicant/registered holder with the necessary endorsement.

For securities held in electronic form, please contact your depository participant.

Note: As per SEBI Circular dated October 28, 2013, the timeline for processing the transmission requests by the DP for securities held in dematerialized form is 7 days and by the Company/R&TA for the securities held in physical form shall be 21 days, after receipt of the prescribed documents from the claimants/legal heirs.

If a shareholder who held shares in his sole name dies without leaving a will, how can his legal heir/s (either husband/wife/son/daughter, etc.) get the shares transmitted in their names?

The legal heirs are required to submit the certificates along with the attested copy of the Succession Certificate or Probate of Will or Letter of Administration obtained in respect of the sole holding. The transmission form duly completed (which is available on our website) and signed by the legal heir(s)/executor(s) whose signature(s) should be verified by his/their bank manager under his official seal stating his full name, designation with name and address of the bank. Attestation on the legal document should be done by a Notary Public under his official seal stating full name, address and registration no.

In case you do not have any such form of Legal Representation, please write to Karvy for further advice.

In case value of transaction is less than Rs. 2 lakh, the request for transmission of shares will be processed based on Indemnity, Affidavit and Certificate from Legal Heir. In case the value of transaction is more than Rs. 2 lakh than documents like Succession Certificate, Probate of Will etc is essential. Hence, this reply should be considered for briefing the legal & non-legal formalities of transmission of shares.

For securities held in electronic form, please contact your depository participant.

If the deceased family member who held shares in his/her own name (single) leaves a Will, how do the legal heir/s get the shares transmitted in their names?

The legal heirs are required to get the Will probated by the High Court/District Court of competent jurisdiction and then send us a probated copy of the Will. This should be accompanied by a relevant schedule/annexure setting out the details of the shares, the relevant share certificates in original, the transmission form for transmission, self attested pan card and address proofs of all the claimants.

A and B had shares in MMFSL. Both of them died. How do I get the shares transmitted in my name?

To get the shares transmitted in your name, kindly obtain a Succession Certificate/Letter of Administration of the last deceased joint holder in your favour and follow the procedure for transmission of shares.

I have already produced the attested/registered Will. Since getting it probated would take a long time and money, is it possible to avoid that procedure?


In order to ascertain that Will in question is the last Will and testament made by the deceased, it is important that the same is authenticated/probated by the Court. This is to protect the interest of the investors at large and to obviate any future claims/disputes on the same.

The name of a joint holder was included only for convenience by the first holder. I am the only heir. Could you transfer the shares in my name as per the will/probate?

As per law, the joint holder is deemed to be having indivisible ownership of the joint property and the Company cannot ascertain as to how or why the name was included. As per the Articles of Association of the Company, the surviving joint holders are the only persons recognised as having title to the shares.

What is nomination facility and to whom is it more useful?

Section 72 of the Companies Act, 2013 provides the facility of nomination to shareholders. This facility is mainly useful for individuals holding shares in sole name. In the case of joint holding of shares by individuals, nomination will be effective only in the event of death of all joint holders.

What rights are conferred on the nominee and how can he exercise the same?

As per the provisions of Section 72 of the Companies Act, 2013 the nominee is entitled to all the rights in the securities of the deceased shareholder in relation to such securities to the exclusion of all other persons. In the event of death of the shareholder, all the rights of the shareholder shall vest in the nominee. In case of joint holding, all the rights shall vest in the nominee only in the event of death of all the joint holders. The nominee is required to apply to the Company or to the RTA or to the DP as may be applicable by reporting death of the nominator along with the attested copy of the death certificate.

Who can appoint a nominee and who can be appointed as a nominee?

Individual shareholders holding the shares / debentures in single name or joint names can appoint a nominee. In case of joint holding, joint holders together have to appoint the nominee. An individual having capacity to contract only can be appointed as a nominee. Minor(s) can, however, be appointed as a nominee provided the legal guardian is available.

How do I make a nomination with regard to my shareholding?

To make a nomination, in respect of the shares held in demat form, please submit a duly filled in and signed nomination form (Form SH-13) in duplicate. If you hold shares along with other holders, then all holders are required to sign the nomination form.

Nomination Form is available on the website for download

Nomination in respect of shares held in physical form can be sent to the Company/ RTA. After the Company/ RTA receives the form and finds it in order, a registration number will be allotted to the nomination. A duplicate copy of the nomination form submitted by you will then be returned to you with an endorsement indicating the registration number and date.

In case of shares in dematerialised form, your nomination has to be recorded with your Depository Participant.

Option for multiple nominations for each folio is also available.

Do I have to send my share certificates along with the nomination form?

It is not necessary to send your share certificate at the time of registration of nomination.

My shares are held in joint names. Are the joint holders nominees to the shares?

Joint holders are not nominees. They are joint holders of the relevant shares. In the event of death of any one of the joint holders, the surviving joint holder/s of the shares is/are the only person/persons recognized by the Company as the holders of the shares.

Can a nomination once made be changed?

A nomination once made can be revoked by submitting a fresh nomination. If the nomination is made by joint holders, and one of the joint-holders dies, the surviving joint holder/s can make a fresh nomination by revoking the existing nomination. Nomination Form for variation is available on the website for download.

Nomination Form is available on the website for download

Is nomination form required to be witnessed?

A nomination form must be witnessed.

What is the legal position of the nominee in case of death of the shareholders?

In case of shares held by sole holder, upon the death of the shareholder, the nominee, to the exclusion of any other legal heir/beneficiary, is the only person in whom the shares vest. In other words, in case of a valid nomination, the Company will not entertain any claim from legal heirs or beneficiaries and the shares will be transmitted only in favour of the Nominee.

In case the nomination is made by joint-holders, it will come into play only upon the death of all the joint holders. Therefore, if one of the joint shareholders dies, the shares will devolve on the surviving shareholders to the exclusion of the nominee. In this case, the surviving shareholders may make a fresh nomination if they so desire.

What is the procedure for the nominee to get the shares in his name?

In case of shares held in the physical form, upon the death of a shareholder, the nominee is entitled to get the shares transmitted in his favour. He/she is required to submit a notice in writing to this effect along with the original share certificate and an attested copy of the death certificate of the deceased shareholders.

If a nominee opts for registration of shares in his/her name, he/she has to submit a Transmission Form along with a copy of the pan card and proof of address, e.g. copy of passport, driving license, voter’s identity card or such other proof, to the satisfaction of the Company.

Upon scrutiny of the documents submitted by the nominee, shares will be transmitted in his/her favour and share certificates will be returned to him/her duly endorsed.

In case of shares held in the demat form, please contact your DP.

I have shares in demat form. Can I send the nomination form to the Company for making a nomination with respect to my shareholding?

For making a nomination with respect to dematted shares, you will have to approach your DP. Loss of share certificates:

I have lost/misplaced my share certificates, what are the steps that I should take to obtain duplicate share certificates?

Please inform our Registrar and Share Transfer Agent viz. Karvy Fintech Private Limited (‘Karvy’) about the loss of share certificates. It is advisable to lodge a complaint with the local Police Station. Kindly send Karvy an acknowledged copy of the Complaint/ FIR for advice on the further course of action.

Kindly state following:

  • Name of the Company in which you hold securities.
  • Your full name and address, in the records of the Company.
  • The distinctive number(s) of the certificate(s) that is/are missing.

If you do not know the number(s) of the missing certificate(s) please provide the number(s) of the certificates still in your possession. Please also state if the certificate(s) is/are lost or stolen. If the certificate(s) is/ are stolen, we will require the F.I.R as issued by the Police. You are requested to intimate the Company/RTA regarding the lost/stolen share certificates. We will send you the documents to be executed for issue of duplicate certificates.

We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.

Upon receipt of intimation about loss of certificates.we will revert with the required formalities to be complied with for obtaining duplicate certificates.

I have lost my share certificate with transfer deeds duly executed by me. How should I proceed to obtain duplicate share certificates?

Please contact the seller who would communicate the same to the Company/RTA and apply for the issue of duplicate share certificates. On receipt of the same, you may proceed to complete the transfer of shares by executing the fresh Trasfer Deed in SH-4 format.

What action should I take if I retrieve the original share certificate, which I had reported to the Company to be lost?

Please surrender the original share certificate to Karvy if duplicate share certificates have been issued. However, if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificates, please inform Karvy immediately so that we can remove the caution from your folio immediately.

If there is a change in my address, what is the procedure to get it recorded with the Company?

A letter duly signed by the sole/joint holders stating the new address and all the Folio Nos. must be sent to Karvy. You must ensure that the signature of the first holder is as per the specimen signature recorded with Karvy.

A computerized acknowledgement will be sent to your new address confirming the updation of the change in our records.

In case you have dematerialized your holdings, please write to your DP immediately ensure that you receive a confirmation from them having noted your new address.

Can there be multiple addresses for a single folio?

No. There can be only one registered address for one folio.

If the shares are dematted, what is the procedure for change of address?

Since your Depository Participant maintains the records of your dematted shares, you have to approach your DP to effect any change in your address.

I have not received my dividend. What action do I take?

You may write to Karvy furnishing the particulars of the dividend not received. Also quote your folio number/client ID particulars (in case of dematted shares). We will check our records and issue a duplicate dividend warrant if the dividend remains unpaid in the records of the Company.

What is the procedure for obtaining a duplicate dividend warrant?

No duplicate can be issued during the validity of the original warrant. Hence, if the validity period of the lost dividend warrant has not yet expired, you will have to wait till the expiry date. However, once the validity period has expired, if the dividend warrant is still shown as unpaid in our Bank Statement, we shall issue a duplicate warrant expeditiously on receipt of the Indemnity Letter which can be downloaded by the investors.

Why do shareholders have to wait till the expiry of the validity period of the original warrant? Is it possible for you to issue stop payment instructions to the bank for the original warrant and issue a duplicate immediately?

Since the dividend warrants are payable at par at all branches of the dividend banker across the country, it is not practically possible for banks to issue stop payment instructions. Hence, it becomes necessary for us to wait till the expiry of the validity of original warrant. The warrant is issued in the name of the shareholder only so that the fraudulent encashment of the warrant is very remote or negligible.

Can I claim old dividends relating to past years that I have not received?

Dividend lying in the Unpaid Dividend Account which remains unpaid or unclaimed for a period of seven years is required to be transferred to the Investor Education and Protection Fund (IEPF). To ensure maximum disbursement of unclaimed dividend, the Company sends reminders to the concerned investors, before transfer of dividend to IEPF.

The unpaid / unclaimed dividends upto Dividend 2011-12 has been transferred to the IEPF Account of the Central Government.

Any person whose shares, unclaimed dividend, matured deposits, matured debentures, application money due for refund or interest thereon, sale proceeds of fractional shares, redemption proceeds of preference shares etc. has been transferred to the IEPF Fund, may claim the shares under provision to sub-section (6) of Section 124 or apply for refund, under Clause (a) of sub-section (3) of Section 125 or under proviso to sub-section (3) of Section 125, as the case may be, to the Authority by making an application in Form IEPF-5. Shareholder may claim from IEPF Authority both the unclaimed dividend amount and the Equity Shares transferred to IEPF Authority by submitting an online application in Form IEPF-5 available on the website www.iepf.gov.in. Upon submission, Form IEPF-5 shall be transmitted online to the Nodal Officer of the Company for verification of claim. You are requested to please send physical copy of Form IEPF-5 along with physical Share Certificate(s), Indemnity Bond, Advance Receipt and any requisite document(s) enumerated in the said Form IEPF-5 duly signed by you (as per registered specimen signature) to the Nodal Officer of the Company or to Karvy Fintech Pvt. Ltd., Registrar and Transfer Agents of the Company.

As per Section 124 of the Companies Act, 2013, all shares in respect of which dividend has not been paid or claimed for seven consecutive years or more shall be transferred by the Company in the name of IEPF. Further, the shareholders whose amounts and shares would be transferred to IEPF as above, would be entitled to get refund of the dividend and claim the transfer of shares from IEPF after complying with the prescribed procedure under the Companies Act, 2013.

Where can the status of unclaimed dividend not transferred to IEPF account be verified?


The Company has uploaded the details of unpaid and unclaimed dividend amounts lying with the Company as on August 22, 2016 on the website of the Company (www.mahindrafinance.com), which can be accessed by the shareholders.

In order to protect against fraudulent encashment, I want to incorporate the details of my bank account in my dividend warrant. What is the procedure that I should follow?

If you hold shares in physical form, please submit the NACH Mandate form, which can be downloaded from our website, duly executed along with a copy of cancelled cheque to Karvy which will be incorporated in all your future dividend payments.

However, if you hold the shares in demat form, these details will have to be provided to the Depository Participant with whom you have a demat account

What is National Automated Clearing House (NACH)?

Under this system, you can receive your dividend electronically by way of direct credit to the registered bank account with DP/Company/RTA. This expedites payment through credit to your account compared to dividend warrants in the physical form.

How can I avail of the National Automated Clearing House Facility?

If you are holding shares in physical form, you are required to submit the NACH form, which can be downloaded from our website, duly completed along with a photocopy of cheque leaf. You may submit the same to Karvy which shall take due note of the same. All subsequent dividends will be paid to you through direct credit to your bank account.

If you are holding shares in demat form, you may approach your Depository Participant for updating NACH mandate.

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Is the NACH facility available across the country?

Yes

What is Green Initiative? Why should I register for the same?

Green Initiative is an effort of the Government of India which aims at reducing paper consumption thereby contributing to a greener environment.

Towards this end, the Ministry of Corporate Affairs vide its Circular Nos. 17/2011 dated 21.04.2011 and 18/2011 dated 29.04.2011 commenced the “Green Initiative in Corporate Governance” thereby allowing Companies to issue Annual Reports and other documents to the shareholders in electronic mode.

By registering for Green Initiative, every shareholder will get an opportunity to contribute to this noble cause for the benefit of our future generations. Moreover, there are other communication like Notice of Board Meeting, Quarterly Results, etc. which the Company sends periodically to those shareholders who have registered for E-Communication.

How do I register for E-Communication?

To register for E-communication, you need to have an email id. You may either write to Karvy or to the Company by filling up the Shareholders Information Updation Form for shares held in physical form.

For shares held in the demat form, you are requested to update the same with your DP.

How does one get dividend on shares held in electronic form?

The Company obtains the details of beneficiary holders from the Depositories as on the date of the book closure /record date fixed by the Board of Directors. Dividend in respect of shares held is normally paid electronically if the 9 digit Magnetic Ink Character Recognition (MICR) code is available in the said details. In the absence of the said MICR code, dividend warrants are issued and dispatched to the address of the shareholders.

How can I revalidate a dividend warrant?

Please return the outdated (stale) dividend warrant to the Company for revalidation or issuance of fresh cheque, as the case may be.

What happens to a dividend if not claimed within 7 years?

Dividends not claimed, within seven years from the date of its transfer to the unpaid dividend account, will be transferred to the Investor Education and Protection Fund (IEPF) established by the Government.

When is the unclaimed/ unpaid amount transferred to the IEPF Fund?

Pursuant to section 124(5) of Act, 2013, a company shall transfer any amount lying in the Unpaid Dividend Account for 7 years along with interest accrued, if any, thereon to the Fund.

What will be the course of action where the Company declares dividend on the shares which have already been transferred to the fund?

If the Company declares any further dividend on the shares which have already been transferred to the Fund, the amount received on such shares shall also be transferred to the Fund.

What is the procedure for registering change of name of shareholders?

Shareholders holding shares in physical form may request the Company’s R&TA viz. Karvy for effecting the change of name in the share certificate(s) and records of the Company. Original share certificate(s) along with the supporting documents such as Affidavit (for change of name in case of marital status) duly attested copies of marriage certificate, court order, etc. should be enclosed. Karvy, after verification, will effect the change of name and send the share certificate(s) in the new name of the shareholders. Shareholders holding shares in demat form, may contact the concerned DP.

In the year 2013, the Company had sub-divided its shares from the face value of Rs. 10 each to Rs. 2 each. However, I still hold share certificates of Rs. 10 each. How do I exchange them with new share certificates of Rs. 2?

Please forward your old share certificates to Karvy along with a request letter signed by the registered shareholder(s).

We hold shares in joint names and would like to change the order of names.

Please forward your share certificates to Karvy along with a request letter duly signed by all the joint-holders as per the specimen signatures registered with Karvy.

Why do I register my Permanent Account Number (PAN)?

Registration of PAN details will safeguard the interests of the investors. PAN is a unique checkpoint to ascertain the genuineness of the request of the shareholders. It is mandatory to be mention to open/operation the demat account in case of shares held in demat form.

What are the provisions relating to Tax on Dividend and Sale of Shares?

The provisions relating to tax on dividend and sale of shares are provided for ready reference of shareholders:

1. No tax is payable by shareholders on dividend. However, the Company is required to pay dividend tax @ 17.647% (grossed up) and surcharge @12% together with education cess @ 2% and secondary higher education cess @ 1%, i.e., 20.36%;

2. As per the Finance Act, 2016, income by way of dividend in excess of Rs. 10 lakh shall be chargeable to tax in the case of an individual, Hindu undivided family (HUF) or a firm who is resident in India, @ 10%. The taxation of dividend income in excess of `10 lakh is on gross basis and made effective from the assessment year 2017-18.

3. Short Term Capital Gains (STCG) tax is payable in case the shares are sold within 12 months from the date of purchase @ 15% in case of ‘individuals’ together with education cess @ 2% and secondary higher education cess @ 1%; Surcharge @ 15% is payable for income exceeding `1 crore in the case of individuals also.

No Long Term Capital Gains (LTCG) tax is payable on sale of shares through a recognised stock exchange, provided Securities Transaction Tax (STT) has been paid and shares are sold after 12 months from the date of purchase. In any other case, lower of the following is payable as long term capital gain tax:

a) 20% of the capital gain computed after substituting ‘cost of acquisition’ with ‘indexed cost of acquisition’ together with education cess @ 2% and secondary higher education cess @ 1% in the case of ‘individuals’. Surcharge @ 15 %is payable for income exceeding `1 crore in the case of individuals also.

b) 10% of the capital gain computed without substituting ‘cost of acquisition’ with ‘indexed cost of acquisition’ together with education cess @ 2% and secondary higher education cess @ 1% in the case of ‘individuals’. Surcharge @ 15 % is payable for income exceeding `1 crore in the case of individuals also.

Get In Touch

Corporate office

Mahindra & Mahindra Financial Services Limited

4th Floor, Mahindra Towers,

Dr. G.M. Bhosale Marg,P.K. Kurne Chowk,

Worli, Mumbai 400 018.

Reach us

Email: service.mmfsl@mahindra.com

Toll free number:
1800 233 1234
(Mon–Sun, 8am to 10pm) (Except National Holidays) WhatsApp number: 7066331234

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