login-icon
mahindra-finance-logo
login-icon
  • English
  • Hindi
  • Bengali
  • Marathi
  • Telugu
  • Tamil
  • Gujarati
  • Kannada
  • Odia
  • Malayalam
  • Punjabi
|

Key Commitments

mahindra-finance-author

by Mahindra Finance

|

June 24, 2023

|

1 mins read

a. Act efficiently, fairly and diligently in our dealings with all our customers by:

  • Meeting the commitments and standards specified in the Code for the products and services which the Company offers and in the procedures and practices its staff follows;
  • Making sure that Company's products and services meet relevant laws and regulations;
  • Providing professional, courteous and speedy services;
  • Providing accurate and timely disclosure of terms and conditions, costs, rights and liabilities as regards financial transactions.

b. Help customers understand how company's product work by:

  • Explaining their financial implications

c. Deal quickly and sympathetically with things that go wrong by:

  • Correcting mistakes;
  • Handling customer's complaints;
  • Telling customers' how to take their complaint forward if they are still not satisfied.

d. Not to discriminate the borrower on the basis of religion, caste, sex, descent or any of them.

Related articles

Myths Busted: Fixed Deposits

Time deposits are risk-free investments that also offer the opportunity to earn good returns. Therefore, such deposits have been widely used by Indians since decades to earn a regular income and build...

KNOW MORE

June 29, 2023

The Benefits Of Pre Approved Car Loans

Getting Started Are you in the market for a new car? Buying a car is an exciting experience, but it can also be overwhelming, especially when it comes to arranging financing. However, with a pre appro...

KNOW MORE

May 8, 2024

Tips On How To Pay A Car Loan Early & Efficiently

Owning a car is no longer a luxury. Fortunately, with the availability of car loans from various banks and financial institutions, owning a car has become more affordable for many. However, taking on ...

KNOW MORE

April 17, 2024