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Is there any transaction limit for making payment using BBPS?

mahindra-finance-author

by Mahindra Finance

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June 23, 2023

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1 mins read

A customer can raise a complaint directly from any bank application/ BBPS Website. There could be two types of complaints;

1. Transaction-based complaint: This type of complaint is raised by a customer either for a successful or pending / failed transaction. The customer can initiate a complaint either at an agent outlet/bank channel or the BBPS website. Mobile No. or Transaction ID will be used as a unique reference number for raising complaints.

2. Service-based complaint: This type of complaint is raised by a customer for non-transactional issues Transaction based complaints will undergo validation at biller levels

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