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About Mahindra Finance

Mahindra Finance is India’s leading financial services provider committed to the needs of underserved customers in rural and semi-urban markets. We are on a journey to transform lives and uplift communities through financial growth. Our assets under management exceed Rs. 82,770 crores and our extensive network of over 1386+ offices nationwide serves our growing base of 9 million customers. With a strong local presence across the pulse of India, we pride ourselves on being able to anticipate market needs and offer unique solutions.

Our comprehensive range of financial products include Vehicle Loans, SME Finance, Personal Loans, Insurance Broking, Housing Finance, Fixed Deposits and Mutual Fund schemes. As the sole non-banking Indian financial company to be listed on the Dow Jones Sustainability Index for Emerging Markets, we are invested in sustainable growth and support our customers by opening up opportunities and simplifying finance.

Core Values

At Mahindra Finance, we're passionate about pushing the boundaries to create innovative and beneficial financial solutions that truly transform the lives of our customers. Our core values prioritise both present growth and future impact. We strive for excellence in customer service, maintain the highest standards of integrity and transparency, and uphold ethical practices to provide exceptional service and exceed our customers' expectations.

Customer First

We exist and prosper only because of our customers. We always respond to the changing needs and expectations of our customers speedily, courteously and effectively.

Quality Focus

We make quality a driving value in our work, in our products and in our interactions with customers, employees and stakeholders. We believe in the theory of ‘Right the First Time ’.

Professionalism

We have always sought the best people for the job and given them the freedom and opportunity to grow. We support innovation, well-reasoned risk-taking and demand performance.

Good Corporate Citizenship

As in the past, we will continue to seek long-term success, which is in alignment with our country’s needs. We will do this without compromising ethical business standards.

Dignity of the Individual

We value individual dignity, uphold the right to express disagreement and respect the time and efforts of others. Through our actions, we encourage fairness, trust and transparency.

History and Milestones

We push the boundaries to create innovation and beneficial products to transform the lives of our customers.

  • 2022

    • Recognized as one of best BFSI brands by Economic Times- 2022
    • Runner-up award in large NBFCs lending category at the ASSOCHAM 17th Annual Awards
    • Ranked 2nd in Financial Services Industry (Large Category) by Ambitionbox Best Places to Work in India 2022
  • 2021

    • Expanded footprint by adding 150 new branches across the country
    • Launched Quiklyz - A vehicle leasing and subscription business
    • Ranked 54th in India’s Best Companies to Work for 2021 by Great Place to Work Institute
  • 2020

    • Joint Venture with Manulife Investment Management (Singapore) for Mutual Fund business
    • Ranked 25th in India’s Best Companies to work by The Economic Times & Great Place to Work
    • Ranked 6th in the list of Best Large Workplaces in Asia by Great Place to Work ® Institute
    • Joint Venture with Ideal Finance Ltd. for providing financial services in Sri Lanka
  • 2019

    • Celebrated 25 years of Mahindra Finance
    • Recognized as the 8th Great Place to Work by Economic Times
    • Won the Marketing Award for the Best Customer Engagement Activity by ABP News- BFSI Awards
  • 2018

    • Appraised and rated People CMM ® Maturity Level 5
    • Listed on Dow Jones Sustainability Index (DJSI) for the fifth year in a row
    • Included in the Sustainability Yearbook 2018 by RobecoSAM
    • Honoured with the Indian Development Foundation (IDF) CSR Award
    • Adjudged as the runner-up in the BusinessWOrld HR Excellence Award for Excellence in Learning and Development
    • Conferred with the Equal Opportunity Employer Award during the 4th National Conference on Disability by Sarthak Educational Trust.
    • Received the prestigious ET Best BFSI Brands 2018 Award
    • Ranked 14th in India’s Best Places to Work for - Economic Times
  • 2017

    • Recognized among Top 19 in Aon Best Employer
    • Ranked 49th in India’s Best Companies to Work for by The Great Place to Work Institute and Economic Times
    • Recognized by Working Mother and AVTAR 100 Best Companies for Women in India.
  • 2016

    • Ranked 68th among 791 employers surveyed in India
    • Ranked 5th in the Financial Services sector in India
    • Ranked 3rd in Workplace Transformation case study
  • 2015

    • On 30th September 2015, Mahindra and Mahindra Financial Services Ltd. was successfully appraised and rated Maturity Level 3 of the People Capability ® Model (People-CMM ®). People CMM ® is a framework for organizational change through streamlined people management. At maturity Level 3 of the People CMM ®, MMFSL has implemented robust HR processes and aligned itself to a competency framework.
  • 2014

    • India Ratings and Brickworks Ratings upgraded the company's long term debt to “AAA” CARE Ratings also assigned “AA” rating to the company's long term debt.
    • MIBL declared ‘Broker of the Year’ at the 18th Asia Insurance Industry Awards
    • Mahindra Finance wins ABP Award for Most Admired Company in Financial Service Sector
    • We crossed the benchmark of financing more than 4 million customers through 1200 branches.
  • 2013

    • Customer base crosses 2.5M
    • Cumulative asset finance crosses Rs. 100,000 Cr.
    • MIBL’s strategic partnership with LeapFrog to design and deliver insurance solutions
  • 2012

    • Customer base crosses 2M
    • AUM Crosses Rs. 20,000 Cr.
    • Branch network crosses 600 Mark
  • 2011

    • Total asset crosses the Rs.100 billion benchmark
    • Maiden QIP Issue
    • Joint Venture with Rabobank subsidiary for tractor financing in the USA
    • Consolidated the product portfolio by introducing SME (Small and Medium Enterprise) Financing
  • 2010

    • Introduction of finance for Commercial Vehicles and Construction Equipments
  • 2009

    • NHB provides 12.5% equity participation for our subsidiary, MRHFL
  • 2008

    • We entered the home loan business through our subsidiary, Mahindra Rural Housing Finance Limited (MRHFL)
  • 2007

    • Mahindra Finance was issued a certificate by the RBI under section 45-IA of the Reserve Bank of India Act, 1934 classifying it as an ‘Asset Finance Company- Deposit Taking’
  • 2006

    • Issued our IPO
    • Collaboration with Maruti Udyog Limited
  • 2005

    • Mahindra Insurance Broker Ltd. becomes our wholly-owned subsidiary
  • 2004

    • Listing of non-convertible debentures on BSE on the wholesale debt market segment.
  • 2002

    • We get into the financing of non M&M vehicles
    • International Finance Corporation grants us Tier II debt
  • 2001

    • A decade of hard work resulted in our total assets crossing the 100 billion mark
  • 1999

    • We introduced tractor retail financing in rural and semi-urban areas
  • 1996

    • We started financing M&M dealers for the purchase of tractors
  • 1995

    • With an aim to expand our business, we established our first branch outside Mumbai, in Jaipur
  • 1993

    • We commenced financing of M&M Utility Vehicles
  • 1992

    • Name changed to Mahindra & Mahindra Financial Services Limited
  • 1991

    • Incorporated as Maxi Motors Financial Services Limited
    • Received certificate of commencement of business

Strengths

It isn't a matter of chance that we are one of India's leading non-banking finance companies. Our clear vision and determined efforts have helped us develop a set of key competencies that set us apart and propel us ahead with a diverse product portfolio.

Employee Strength

Employee Strength

Diverse people, perspectives and ideas have helped Mahindra Finance build a strong, dedicated and connected workforce. It is our constant endeavour to develop skill sets at grass-root levels and our 24,000+ local employees are empowered to better serve customers and clients with their local knowledge

In-Depth Knowledge

In-Depth Knowledge

Having been in the industry for over three decades, we have acquired a deep understanding of rural and semi-urban markets. This has enabled us to offer finance based on future repayment potential rather than just the current status of our customers. Leveraging our unique expertise, capabilities, and visions, we aim to create new opportunities for our customers.

Business Model

Business Model

Our business model is centred around the idea that our customers' success translates to our success. Mahindra Finance's strong brand, diverse range of financial services, loyal customer base, and innovative revenue streams, allow us to generate substantial returns for our customers and we promote an entrepreneurial culture that encourages smart risk-taking and learning.

Large base of Customers

Large base of Customers

Our strength lies in our growing base of 9 million satisfied customers, a testament to our unwavering commitment to improve lives across India. We are fostering progress and growth by bringing together people, ideas, and capital.

Strong Parentage

Strong Parentage

Mahindra Finance's association with Mahindra Group and dealers nationwide provides a competitive advantage to collaborate across boundaries. Our strong parentage allows us to leverage resources, expertise, and networks for expansion and innovation to create value for customers and stakeholders.

Customers Needs

Customers Needs

We treat our customers like family, and our priority is offering them value-for-money financial solutions. Our employees are dedicated to helping customers make informed financial decisions, from improving credit scores to understanding loan structures. We like to keep processes simple with fast disbursements, minimal documentation and flexibility.

Wide Network

Wide Network

Mahindra Finance is present in all Indian states and 85% of its districts, with over 1386+ offices that serve customers in more than 3,80,000 villages - that's one in every two villages in the country. Our extensive network is our unique strength, ensuring that customers are never too far from us.

Rise Philosophy

Policies and Procedures

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Sustainability Policy

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Vigil Mechanism

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Tax policy

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Supplier Code of Conduct